Meeting the Needs of LMI Customers
This workshop prompted staff to consider not only their wide array of customers, but also how their products help those customers answer their vital questions. Through a series of small group activities, staff identified primary customer groups and what they can do to assist these core customers. They were also asked to provide input about what they think that their team—and their colleagues—do well to meet the needs of internal and external customers.
About the Client
North Carolina Department of Commerce
The North Carolina Department of Commerce is responsible for state economic, community and workforce development. It works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians.